Returns & Exchanges
At TAFT, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn, pristine footwear in its original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will email you a prepaid shipping label. Simply print it out and attach it securely to your original shipping box.
Pack and Ship
Ensure the shoes are placed back in their individual dust bags and original shoe box before dropping the package off at any authorized carrier location.
Inspection and Refund
After our warehouse team inspects the returned items for signs of wear, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing